July 15, 2020
As of Monday, July 13th, 2020, New Mexico’s Governor has restricted restaurants from serving indoors and only allowing businesses to serve on an outside patio or provide take out.
These restrictions placed upon New Mexico’s restaurants can be a devastating blow. New Mexico POS would like to offer any assistance we could possibly give to clients and future clients alike.
When front of the house, indoor dining, and traditional serving is interrupted, it is important to give your customers additional options to place orders without compromising social distancing rules and Covid regulations.
Through Focus POS, we have set in place:
– Website (Online Ordering)
– Phone Ordering
– 3rd Party Intergration (Grubhub, UberEats, etc.)
– Mobile Applications
After ordering, it’s crucial that you get the food in the customer’s hands and we’ve also got it covered.
– Walk up counter service
Additionally, New Mexico POS can provide other solutions, such as order ready texting, delivery courier charges / zone charges, and much more.
If any business owners have any questions or concerns, we would be more than happy to help, old to new. Please call us at 505-293-7551 if there is any way we can help.
February 10, 2020
Benefits of Better Hardware for your Point of Sale Software
As time goes on, the demand of resources software requires heightens. Your point of sale system may feel the effects of this demand after owning it for years. Luckily, New Mexico POS is a dealer for Focus POS, a product which moves across hardware platforms without losing any functionality. Though we currently have customers with their original hardware (dating back to mid 2000’s!) we have many who desire either a energy efficient solution or to be on the bleeding edge of technology and speed.
Why are my computers slow?
This question has various answers but the most straight forward is, your computers are outdated due to the demand of newer software resources and under a constant work load. A good comparison would be, if you bought your new Point of Sale System 10 years ago, it still may function but not to your liking. Same would be if you bought a 1st or 2nd generation iPhone in 2010. It will have the basic necessities, such as 3G wireless, 2.4ghz wifi connection, speaker phone, etc. but it will not have anywhere near the same features, functionality, or speed as a iPhone 11, released in 2020. The two aren’t even in the same conversation as far as performance, though 2010 phones were top tier in their time. The same goes for your business’ computer system. The best, most future proof, and cost efficient solution is to replace your old system with another. The benefits of newer technology, functionality, and efficiency will have you wondering why you didn’t replace them sooner! But, if you’re not ready to let your system go just yet, luckily there are some tricks to keep your system alive.
Your Point of Sale Workstation’s speed is dictated by these main factors:
– Hard drive Speed
each of which, if eligible to upgrade, will give an improvement to user end experience tremendously.
Reiterating from the first article, specifications of computers and workstations a decade ago have double or tripled in processing power. An upgrade of specific components can give the desired speed until systems can be replaced in whole.
Contact New Mexico POS to see in which ways we can speed up your workstations today!
What Are Other Ways I Can Speed Up My System?
Network, network, network!
Network capabilities are dependent on type of wire (cat5, cat5e, cat6, etc.), network adapters (10/100/1000 mpbs), Switch and Router modules, Wireless Access Point speeds for Wifi.
These can be built and regardless of hardware, will provide an excellent foundation for any future upgrades or changes.
At the minimum, every workstation requires a dedicated connection to the switch where the Server is located. Every Wireless device on the system requires an adequate wireless signal and coverage. This will guarantee the fastest possible communication between devices on the network.
Not Convinced? Have Questions?
Reach out to us! We’re constantly on the go but everyone at New Mexico POS would love to make time for you.
Call our office! 505-293-7551
Hope to hear from you soon!
January 3, 2020
Have to brag about our Focus POS user, Cervante’s restaurant. Located at the corner of San Pedro and Gibson in southeast Albuquerque. Had lunch and was reminded of why Cervante’s is truly one of the best New Mexican restaurants throughout the state. No tourist style red or green chili here. Be prepared, the chili is true red and green with a kick. Always fresh, always hot and always true. You can’t beat the flavor of the excellent burritos, enchiladas, tacos or any of the wonderful dishes prepared the New Mexican way. Another thing that will impress you is the beautiful dining room. Absolutely one of the best.
Good food, good service, beautiful house and excellent service, Cervante’s is New Mexican True. Stop by for lunch or diner and be impressed.
December 30, 2019
Since 1997, New Mexico POS has provided New Mexico and surrounding areas sales, service, and support. We pride ourselves in providing the most up to date solutions at an affordable cost. One of the newest trends within hospitality Point of Sale is the utilization of hand held solutions, such as iPad, Android tablets, and Windows Tablets. Unfortunately, these solutions also come with a drawback as making payments more difficult, customer attentiveness declines as the staff stares into the tablet, and server performance may drop with flooded screens. Luckily, New Mexico POS has several solutions to have these handheld devices work identical to a full POS terminal while being 100% wireless.
New Mexico POS utilizes a remote desktop connection, made exclusively for Focus POS, to connect to a Server PC which is running the software. Paired with our superior knowledge of creating a secure and fast wireless network, we create a platform for your business and staff alike to become more efficient and create an unforgettable dining experience.
October 25, 2019
When purchasing a point of sale system, a common thought is mobility and efficiency.
Luckily, New Mexico POS has a solution. Tying iPad tablets or Windows Tablets to a secure and strong wireless network, gives you and your staff full terminal capabilities with the convenience and portability of a tablet for ordering and tendering checks. But there are some key differences between the two devices and how they operate. These differences can make the deciding factor which you want to run your Focus POS system on.
iPad Tablets running Focus POS
Apple iPads do not have the capability of running on a Window’s network but Focus POS has developed the app, “Focus RDP”. This allows the iPad to connect to a Server PC though Remote Desktop Connection. We then engineer the system to display identical as a Point of Sale terminal. Mag card swipers and chip readers are all peripheral add-ons but are able to process payments once they’ve been added.
Windows Tablets running Focus POS
Windows tablets have the advantage of running Focus POS on it’s native platform, Microsoft Windows. Connecting to a wireless network and having the ability to store data directly on the tablet or connect to a Windows Server PC gives you the flexibility you want in your business. New Mexico POS provides customers with the option of EMV Chip readers / Card Readers pre-installed or without.
contact New Mexico POS
Interested in seeing both solutions in action? Call 505-293-7551 and set up an time for a demo!
August 29, 2019
New Mexico POS, based in Albuquerque, has recently moved to a new location in, you guessed it, Albuquerque!
We’ve relocated to 3515 Princeton Dr NE Suite C, Albuquerque, NM 87107. With our new location we’re able to reach our customer’s faster and store more parts and supplies to make sure all sites are operational.
August 23, 2019
When the management team building the most beautiful restaurant in New Mexico came to investing in a point-of-sale system, mission critical performance and support guided their decision. Focus POS provided by New Mexico POS was the product and vendor of choice.
New Mexico POS experts designed and installed the six terminal POS system with customer service the number one criteria. Ease of use for servers and bartenders provide fast accurate order entry that insures customers the most pleasant dining experience.
No internet no problem. Focus POS’ mission critical design is hybrid; it uses the internet for advanced reporting, gift card services and credit card funding but should the internet fail (which is all to common in New Mexico) Focus POS provides complete in-house operations in an off-line mode. Servers don’t suffer, kitchen doesn’t suffer, management doesn’t suffer and most importantly, customers don’t suffer. Beautiful.
We are so proud to have earned the responsibility and trust to install Focus POS in TEN 3, the most beautiful restaurant in New Mexico.
December 17, 2018
You may see bigger companies pushing loyalty programs more and more recently and they’re doing it for a good reasons. Earning loyalty rewards may be a good reason for customer’s to return but you can benefit more than you think.
Who are your customers?
Knowing who your customers are and where they’re coming can save time and money while allowing you to focus on specific times or events to bring in better business.
Your customers age may play an important role into what time and what items are going to be the most ordered. While the younger age group may spend more money late night on Craft Beer, the older crowd may spend their time on liquor and earlier in the day. By knowing this information, you can evolve your specials and menu around these two statistics. This information can also be used to attract the clientele you’d want by putting items on special that they order the most.
Where are your customers coming from?
Zip codes are commonly requested while signing up customers for their loyalty account. This is for the merchant to track where most of their customers are located. If a good portion of customers are coming from a specific part of town, a new location in that area may be worth looking into.
What’s most popular?
Tracking the most sold item is part of any competent Point of Sale system but learning who and when may bring a new dynamic to planning events, specials, and menu effect times.
Making Customers return.
Knowing your clientele’s tastes, location, and preferences may lead to you molding your business’ operations to cater to new potential customers and returning loyal ones.
New Mexico POS interfaces our POS to any pre-existing loyalty program or can help engineer a new loyalty program!
The national trend of merchants passing on their credit card fees continues to accelerate, aided last week by a federal court striking down Texas’s “no-surcharge” law as unconstitutional.
The Texas ruling follows the defeat of no-surcharge laws in Florida and California, but it is a unique milestone: Texas is the first state in which a surcharge ban that was previously upheld has now been struck down under last year’s Supreme Court precedent in Expressions Hair Design.
Now businesses in all states can benefit from including the merchant service fees on transactions. What can you do with an additional four or five percent on your bottom line?
NM-POS can set up all of our products to collect electronic funding fees automatically. Unfortunately First Data Corp.’s Clover Unit removed this ability from their App putting their merchants in the hole regarding this ruling.
A recent analysis by industry experts confirms, “When cardholders bear the cost of their own rewards, they are motivated to choose a lower-cost option.”
VIVA la Merchants and Free Speech!
November 21, 2018
When it comes to Credit Card Processing fees, it’s important for a merchant to look closely at every aspect of a quote before choosing the right processor. Though some fees are set in stone, others can be negotiated or discounted. While even a minuscule amount doesn’t seem like much, most merchants tend to stick with a processor for several years and savings add up to a substantial amount saved. Before joining with CoCard, New Mexico POS was free from any ties with Credit Card Processing companies and learned the best ways for their customers to save a significant amount of money. In the coming blogs, we will highlight and define certain aspects you as a merchant should consider before signing up with a new processor or maintaining your relationship with your current processor.
Interchange fees are included in every statement, quote, and general statement provided to the merchant. They make up the majority out of all the fees and are often presented as a percentage plus an additional fixed amount. This fee is based on multiple different factors such as:
- MCC (Merchant Category Code) – The way your business is categorized and each transaction processed will effect the interchange and what fees apply to you per transaction. For example, an electron ic retailer with high $ amount transactions but fewer may pay more per transaction than a quick service with lower $ transaction amount but with greater transaction count.
- Card Type – Ever notice you get a great discount or reap loyalty rewards if you use a store brand credit card? Or if you pay for gas with a credit card instead of a debt, you receive a $ discount per gallon? This is because fees are based off of the card type. Typically, running a credit transaction is far less than running a debt.
- Payment Processing – Processors can monitor how transactions are settled and this can skyrocket the rates or keep them at the lowest possible point. This is dependent on whether the transaction is ran through an EMV chip reader, MAG card swipe, manually input into the terminal, and more.
- Network – Visa, MC, Discover, and AMEX all have their own networks and charge different interchange rates to utilize them.
Though these are not the only fees attached to processing credit cards, these are some of the mandatory charges in which the processor usually has no control over. To lower this rate for the best possible price, make sure your business is processing with the most secure option, running cards as a credit transaction, and keeping your payment processing network secure.
Any questions? Contact New Mexico POS at 505-293-7551 and we will more than happy to help!